Business Name: The Watch Business (watchbiz.com.au)

Business Address: Citisite House, Level 9, Suite 901, 155 Castlereagh Street, Sydney NSW 2000.

Visits to the office are strictly by appointment only. To make an appointment, contact Dimitri on 0423 778 091.

Watch or Accessories Questions:

sales@watchbiz.com.au: For any pre-sales or post-purchase questions regarding our range of new or pre-owned luxury watches or watch accessories.

Returns or Refund Questions:

refunds@watchbiz.com.au: For any questions regarding Refunds or Returns. Or view our Refund Policy.

DM Us via Instagram:

DM us @thewatchbusiness.syd

Hours of Operation:

In addition to our online store, we operate from our Sydney based store between the hours of 9am to 4pm, Monday to Friday, AEST (Australian Eastern Standard Time). 

Question Response Time:

We respond to your questions within 2 to 24 hours of receiving your emails or DMs during our hours of operation.