• Who we are

    The Watch Business is a Sydney based licensed second-hand watch dealer specializing in Buying and Selling luxury timepieces - pre-owned, unworn and new. With our 10 years of experience and an extraordinary eye for detail, each and every piece we buy and sell is meticulously examined and guaranteed for authenticity. 

    We offer a wide range of brands ranging from Rolex, Patek Philippe, Audemars Piguet, Breitling, Omega, Cartier, IWC and more at different price points but will also take the time and care to source and negotiate a specific timepiece for you, from our wide network of individual collectors and resellers. We also offer flexible trade options on all our watches.

    We take pride not only in our curated watch collection, but also in the exceptional customer experience we provide. For watch enthusiasts and VIP customers on the lookout for their next investment, we offer exclusive and first access to newly acquired timepieces. 

    What sets us apart is our industry knowledge - where every watch is carefully inspected and authenticated before going up for sale.

    Those new to the watch world will benefit from our extensive expertise and guidance. Whether your goal is to maximise your financial investment, or to purchase your first Rolex for daily wear, we will guide you to make the best decision for your budget and style preferences. 

    Our experts also offer watch valuation services for insurance replacement purposes, collection valuations and private purchase assessments. 

    Contact us if you are looking to Buy / sell / consign your watch.

    For a private appointment / viewing contact

    Dmitri - 0423 778 091.

    sales@watchbiz.com.au

FAQ

Can I walk-in or do I need to book an appointment?

No, we are by appointment only. Please book an appointment here or contact us at sales@watchbiz.com.au or call Dmitri on 0423 778 091.

What payment methods do you accept?

We accept bank transfer or cash transactions in-person.

Are you a licensed watch dealer?

Yes, we are a licensed dealer under the Pawnbrokers and Second-hand Dealers Act 1996. Our license number is: 2PS27252.

How do I know if my watch is authentic?

All of our watches are 100% authentic and verified. We authenticate every piece at the watchmaker ( Horologist ) before we buy, and our license means that every watch we purchase has been run through the police database to ensure it is not a stolen item.

How do I know if the watch I want is in good condition if it’s second-hand?

Our experts thoroughly inspect all of our watches before buying and can provide detailed information on every watch’s condition.

Do you offer warranty?

12-Month Warranty on All Timepieces

We stand behind the quality of every watch we sell. All timepieces purchased from The Watch Business are covered by a comprehensive 12-month warranty.

Warranty Period
The warranty is valid for 12 months from the date of purchase. This period commences on the day the invoice is issued to the buyer.

What is Covered?
This warranty covers any manufacturing or mechanical defects that cause the watch to function outside of its intended specifications. This includes, but is not limited to:

  • Timekeeping Issues: If the watch is running inaccurately, for example, consistently running fast or slow.
  • Functional Defects: If any specific functions on the watch (such as chronograph pushers, date wheel, or automatic winding mechanism) are not operating as they should.

Our Warranty Service Process

If you experience an issue covered by this warranty, please contact us immediately. Do not attempt to open the watch caseback or have it repaired by a third-party jeweler, as this will void the warranty.

  1. Contact Us: Reach out to The Watch Business to report the issue - sales@watchbiz.com.au.
  2. Arrange Shipping: For the convenience of our interstate clients, we will arrange everything. Once you contact us, we will email you a pre-paid shipping label. All you need to do is securely pack the watch. We will then schedule a courier to collect it from your address at a time that suits you.
  3. In-House Service: Once received, our in-house master watchmaker will inspect the timepiece and perform the necessary service to restore it to its original working order.

What is NOT Covered?
This warranty does not cover any issues resulting from normal wear and tear or misuse. This includes, but is not limited to:

  • General wear and tear ( Cracked / Chipped Crystal, Bracelet Stretch) 
  • Water damage resulting from misuse
  • Battery replacement
  • Damage from shocks or impacts

Our goal is to ensure your watch brings you lasting enjoyment, and we are here to support you if any issues arise.

Do you ship interstate/internationally?

Yes, we offer free domestic shipping and FedEx for international shipping. Our shipping methods are tracked and signature will be required on delivery.

Can I sell, trade-in or consign my watch?

Yes, for more information on these services, visit our page here.

How do you value the watches?

Our process is simple and quick, for more information about the watch valuation process, visit our watch valuation page here.